Autonomy Mobility World Expo

Alleviating customer journey pain points with contactless payment solutions in mobility services

Mar 23, 2023 | 11:30 AM CET - 12:00 PM CET

Agora 1


This panel gathers experts in the payment and urban mobility sector to discuss the customer journey in mobility and the role of contactless payment solution in mobility services. In fact, open payment is a unique opportunity to solve some operator’s pain points and help designing a seamless customer journey. Within their own area of expertise, speakers will examine the challenges that they experience today as well as the key ingredients in successfully implementing contactless payment in an ever-changing industry. The panellists will also explore the benefits and impacts of open loop payment for transportation and the next steps ticketing will take in the industry

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